Patient Information
Everything you need to know before your visit. We've made it easy to prepare so you can focus on what matters — your smile.
New Patient Information
We're thrilled to welcome you to Maple Ridge Dental. To make your first visit as smooth as possible, here's what you'll need to bring along:
What to Bring
- Valid government-issued photo ID
- Insurance card(s) — both sides
- Complete medical history and current medications list
- Previous dental records or X-rays (if available)
- List of any questions or concerns
What to Expect on Your First Visit
Warm Welcome
Our friendly team will greet you, help with paperwork, and answer any questions.
Comprehensive Exam
Digital X-rays, thorough oral examination, and gum health assessment.
Treatment Discussion
We'll review findings, discuss options, and create a personalised care plan.
Professional Cleaning
If time permits, we'll complete a gentle cleaning during your first visit.
Insurance & Payment Options
We strive to make quality dental care accessible and affordable for everyone.
Accepted Insurance Plans
We accept most major Canadian insurance plans and offer direct billing for your convenience. If you don't see your provider listed, please contact us — we likely accept your plan.
Payment Options
We offer multiple payment methods to suit your preference. For larger treatments, flexible financing options are available.
Accepted for all services
Visa, Mastercard, American Express
Interac debit accepted
Flexible payment plans available for treatments over $500
We bill your insurance directly
Patient Forms
Save time at your appointment by downloading and completing these forms before your visit. Printed copies are also available at the front desk.
Office Policies
Cancellation Policy
We kindly ask for at least 48 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another patient in need. A cancellation fee may apply for missed appointments without adequate notice.
Emergency Procedures
For dental emergencies during office hours, call us at (905) 555-0178 and we'll arrange a same-day appointment. For after-hours emergencies, please visit your nearest hospital emergency department.
Appointment Reminders
We send appointment reminders via email and text message. Please ensure your contact information is up to date so you never miss a visit.
Frequently Asked Questions
Find answers to the most common questions about our dental services and practice.
How often should I visit the dentist?
We recommend visiting the dentist every six months for a routine checkup and professional cleaning. However, some patients with specific conditions may benefit from more frequent visits. Our team will recommend a schedule tailored to your individual oral health needs.
Does teeth whitening damage enamel?
Professional teeth whitening, when performed by a qualified dentist, is safe and does not damage tooth enamel. We use carefully formulated products and monitor the process to ensure your teeth are whitened safely and effectively. Some temporary sensitivity is normal and typically resolves within a few days.
At what age should my child first visit the dentist?
The Canadian Dental Association recommends that children visit the dentist within six months of their first tooth appearing, or by age one. Early visits help establish good oral health habits and allow us to monitor development. Dr. Sharma specialises in making first visits fun and comfortable for little ones.
What should I do in a dental emergency?
Call our office immediately at (905) 555-0178. For a knocked-out tooth, keep it moist (in milk or saliva) and come in within 30 minutes if possible. For severe pain or swelling, take over-the-counter pain relief and apply a cold compress. We offer same-day emergency appointments during office hours.
Do you offer payment plans or financing?
Yes! We understand that dental care is an investment. We offer flexible payment plans for larger treatments and accept all major credit and debit cards. We also provide direct insurance billing to help maximise your benefits. Please speak with our front desk team about your options.
How long does an Invisalign treatment typically take?
Invisalign treatment duration varies depending on the complexity of your case. Most treatments take between 6 and 18 months. During your complimentary consultation, Dr. Park will assess your teeth and provide a personalised treatment timeline and cost estimate.
Have More Questions?
Our friendly team is happy to help. Contact us anytime and we'll get back to you promptly.